Terms and Conditions

Last Updated: March 2025

1. Acceptance of Terms

By accessing and using the Elektrum digital wallet service ('Service'), you agree to be bound by these Terms and Conditions ('Terms'). If you do not agree to these Terms, please do not use our Service.

2. Service Description

Elektrum provides digital wallet services including but not limited to: money transfers, payment processing, currency conversion, and digital asset management. Our services are available only to individuals who are at least 18 years old and capable of forming legally binding contracts.

Account Registration and Security

Service Availability

Transaction Limitations

3. User Responsibilities

Users must:

  • Provide accurate and complete registration information
  • Maintain the security of account credentials
  • Report unauthorized access immediately
  • Comply with all applicable laws and regulations
  • Maintain sufficient funds for intended transactions

4. Fees and Charges

Users agree to pay all applicable fees associated with the use of our Service. Fees may include:

  • Transaction fees
  • Currency conversion fees
  • International transfer fees
  • Account maintenance fees
  • Special service fees

5. Transaction Processing

We process transactions according to our operating procedures and applicable regulations. We may delay or reject transactions that appear suspicious or violate our policies.

6. Privacy and Security

Your use of our Service is subject to our Privacy Policy. We implement industry-standard security measures but cannot guarantee absolute security.

7. Prohibited Activities

Users may not:

  • Use the Service for illegal purposes
  • Attempt to hack or disrupt the Service
  • Submit false or misleading information
  • Use the Service for money laundering
  • Violate any applicable laws or regulations

8. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time, with or without notice.

9. Liability Limitations

We are not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our Service.

10. Account Termination

We may suspend or terminate your account for any violation of these Terms or for any other reason at our sole discretion.

11. Dispute Resolution

Any disputes arising from the use of our Service shall be resolved through arbitration in accordance with applicable laws.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

13. Contact Information

For questions about these Terms, please contact us at: support@elektrum.io